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Responsible Gaming

Responsible Gambling

Safe and Balanced Habits

Gambling can be a form of entertainment, but it's essential to maintain a balanced approach to ensure safe gaming habits. Set realistic goals for your gameplay sessions, and don't chase losses or unrealistic wins.

  • Know Your Limits: Recognize when you've reached your limits and take regular breaks.
  • Manage Your Time: Allocate specific times for gambling, avoiding excessive play.
  • Stay Informed: Educate yourself about the games, their odds, and associated risks.

Budgeting and Bankroll Management

Effective bankroll management involves setting aside funds solely for gaming activities. Consider the following:

  • Allocate Funds: Set a dedicated budget for your gaming sessions.
  • Avoid Over-Extension: Don't use borrowed money or funds allocated for essential expenses.
  • Regular Reviews: Periodically assess and adjust your spending habits.

Deposit, Loss, Wager, and Session Limits

Platform tools are designed to help you maintain control:

Deposit Limit:

Set a maximum deposit amount to avoid overspending. This limit will be applied across all platforms where the account has been verified.

  • Weekly/Monthly Caps: Opt for customizable weekly or monthly limits.
  • One-Off Blocks: Temporarily block deposits via email, phone support, or online request form (Leidsa).

Loss Limit:

Prevent excessive losses with a limit on your net losses. This feature is in conjunction with the Deposit Limit.

Wager and Session Limits:

Set limits for individual sessions to avoid extended gameplay:

  • Session Timeout: Automatically log out after a set time.
  • Max Wagers: Establish maximum wagers per game or session.
  • Cool-Off Periods: Take temporary breaks from gaming.

Reality Checks

Take advantage of in-game notifications and reality checks to monitor your activities:

  • Automatic Reminders: Receive alerts based on predefined intervals (e.g., 30 minutes, 1 hour).
  • Customizable Notifications: Set reminders for specific times or game changes.
  • In-Game Warnings: Acknowledge time spent playing within a single session.

Cooling-off and Self-exclusion Tools

Take proactive steps to maintain balance:

Cooling Off:

Temporarily suspend access to your account via the website, mobile app, or email/phone support (Leidsa). This option is for cryptocurrency payments.

  • Timeframes: Select 24 hours up to several months.
  • Automatic Re-activation: Set a specific date and time when your account will become accessible again.

Self-Exclusion:

Permanently or temporarily block access to your account based on the following:

Account Verification

The platform requires age verification through government-approved identification documents. Please note that ID requirements may vary depending on jurisdiction.

  • Proof of Age: Supply documentation demonstrating your date of birth.
  • Government-Approved Docs: Acceptable forms include driver's licenses, passports, or national ID cards (where available).

Protection of Vulnerable Players

We acknowledge the importance of protecting players who are vulnerable to problem gambling:

Account Blocking:

Immediately block an account if you suspect someone is using your funds without permission.

  • Contact Support: Reach out via email/phone support or in-app messaging.
  • Proof Required: Provide identification and proof of unauthorized access.

Warning Signs of Problem Gambling

If you notice any of the following, take immediate action:

Signs:

  • Chasing losses
  • Excessive spending beyond means
  • Repeatedly using borrowed funds or credit cards
  • Feeling an urgent need to gamble regularly

Take advantage of our comprehensive responsible gambling tools and expert advice. Our dedicated support team is here for you.

Responsible Bonus Usage

While bonuses can enhance your gaming experience, be mindful of responsible bonus usage.

Understanding Bonuses:

Familiarize yourself with our terms and conditions to maximize the benefits:

  • Types of Bonuses: No-deposit free spins, match deposits, freeplay money, or welcome packages
  • Bonus Conditions: Understand wagering requirements for real-money transfers

Safer Gaming During Slots, Live Casino, Sportsbook, or Promotional Play

Fair and Transparent Gameplay:

Rest assured that our games operate using proven RNGs, ensuring fairness in each gaming session:

  • Random Number Generators (RNG): Guaranteed randomness, free from external influences
  • Transparency: Clear display of game information, including RTP rates
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